Sales Policy

Effective Date: February 22, 2025

At AURANOVAS, we are committed to providing a transparent and seamless shopping experience. This Sales Policy outlines the terms related to product pricing, discounts, promotions, and purchases made on our website https://auranovas.xyz/. By placing an order, you agree to the conditions stated in this policy.

1. Pricing & Payment

  • All product prices listed on AURANOVAS are in GBP (£) and include applicable taxes unless stated otherwise.
  • We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways (refer to our Payment Policy for more details).
  • Prices are subject to change without prior notice, but confirmed orders will not be affected by price adjustments.
  • In case of a pricing error, we reserve the right to cancel the order and issue a full refund.

2. Order Confirmation & Processing

  • Once an order is placed, you will receive an order confirmation email with the purchase details.
  • Orders are typically processed within 1-3 business days. Processing times may be extended during peak seasons or promotional events.
  • If a product is out of stock after purchase, we will notify you and provide options for a refund or replacement.

3. Sales & Promotional Discounts

  • Discounts, promotions, and seasonal sales are available as advertised on our website or official marketing channels.
  • Sales prices are only valid for the promotional period stated and cannot be applied retroactively to past purchases.
  • Discount codes or vouchers must be entered at checkout. Only one discount code can be applied per order unless explicitly stated.
  • Items purchased during sales or promotions may have different return/exchange policies (refer to our Refund & Returns Policy for details).

4. Shipping & Delivery

  • We offer domestic and international shipping with delivery times depending on the destination.
  • Shipping costs are calculated at checkout based on the selected shipping method.
  • Free shipping promotions may apply to eligible orders (refer to our Shipping Policy for full details).

5. Order Cancellations & Modifications

  • Orders can be modified or canceled within 12 hours of purchase by contacting contact@auranovas.xyz.
  • Once an order has been processed or shipped, cancellations may not be possible. Customers may request a return after receiving the item in accordance with our Refund & Returns Policy.

6. Warranty & Product Authenticity

  • All products sold on AURANOVAS are 100% authentic and brand new.
  • We stand behind the quality of our products and offer warranty coverage for manufacturing defects (terms may vary by product type).
  • Damage due to improper use, wear and tear, or unauthorized modifications is not covered under warranty.

7. Fraud Prevention & Order Verification

  • To protect against fraudulent transactions, we may request additional verification (such as billing address confirmation) for high-value orders.
  • If fraudulent activity is suspected, we reserve the right to cancel the order and issue a refund to the original payment method.

8. Contact Us

For any inquiries related to our Sales Policy, please contact our support team:

📧 Email: contact@auranovas.xyz
🌐 Website: https://auranovas.xyz/
📍 Address: 19 Whatlington Road, Coverham, United Kingdom

By making a purchase on AURANOVAS, you agree to the terms outlined in this Sales Policy. Thank you for shopping with us! 🚀